A successful WCS implementation takes more than computer
hardware and software installation. It takes people. At QC
Software, we view our relationship with our customers as a
business partnership to ensure that our solutions deliver the
answers to meet your warehouse needs today, and prepare
you for the opportunities of tomorrow.
We are focused on delivering solutions, not just software. Our
experienced software engineers and programmers take pride in
ensuring that our products will help you achieve your intended
business goals.
You’ll benefi t from our broad range of implementation services,
provided by consultants with warehouse and distribution experience in companies much like your own.
Our solid, proven methodology, which results in a speedy implementation and faster time to benefi t, will
help you minimize your risk.
We assign a QC Software project manager to each customer implementation. With an average of over
25 years experience working with warehouse and distribution facilities, our project managers have the
knowledge to ensure your success. Our project managers are involved with every customer prior to contract
signing, in order to ensure a high-level product fi t, verify your business goals, and set accurate expectations
for the implementation.
We do not outsource support to any third party. When you call
QC Software, you can be confi dent that you’re getting support
from a knowledgeable, experienced, engineer—someone who is
familiar with your needs and business environment. We offer a
variety of standard support plans, or we can customize a plan to
meet your needs.
We are responsive to your needs and always provide you with the
highest levels of customer service. We’ll draw upon our industry
knowledge, expertise, and best practices to ensure you are fully
leveraging our solutions.
“I have found QC Software personnel to be very responsive and professional
to our 24x7 support needs. Their support is second to none!”
– Arbonne International
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SUPPORT SERVICES INCLUDE:
• 24x7x365 system support
• Concept development
• Functional specifi cation
• On-site systems analysis
• Installation & Integration services
• Web-based training and conferencing
• Customization and enhancements
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